TUN Digital Ltd (“we”, “us”, “our”) is the data controller for personal data processed through the techdash website and application (the “Service”).

Registered address: 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom

Privacy contact: hello@techdash.com

This policy explains how we collect, use, store, and share personal data when you visit our marketing website, create an account, connect integrations (such as Google Search Console), subscribe to paid plans, or use monitoring and crawl features within the Service.

It applies to users in the United Kingdom and describes our practices in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following categories of personal data:

• Identity and contact data — name, email address, team and account identifiers.
• Account and security data — password or passkey credentials, two-factor authentication settings, login and session records, IP address, browser and device information.
• Billing data — subscription status, billing history, and payment-related identifiers. Card details are processed by our payment provider; we do not store full card numbers.
• Service usage data — websites and URLs you add, monitoring configuration, alerts, crawl and health check results, and related technical metadata.
• Integration data — where you connect Google Search Console or similar services, OAuth tokens and property identifiers needed to provide visibility and verification features.
• Communications — support messages, notification preferences, and emails we send about the Service.
• Marketing and analytics data — cookies and similar technologies on our public website, and interaction data where analytics are enabled.

We process personal data only where we have a lawful basis under UK GDPR. The main bases we rely on are:

• Contract — to provide the Service, manage your account, process subscriptions, run monitoring and crawls, and deliver alerts you request.
• Legitimate interests — to secure the Service, prevent abuse, improve features, and communicate about important account or product changes, balanced against your rights.
• Legal obligation — where we must retain or disclose data to comply with UK law, tax, or regulatory requirements.
• Consent — for optional cookies, marketing emails, or other processing where we ask for your consent. You may withdraw consent at any time.

Our website and application use cookies and similar technologies for essential functions (such as keeping you signed in), security, and—where enabled—analytics or preference storage.

You can control non-essential cookies through your browser settings. Blocking essential cookies may prevent parts of the Service from working.

We share personal data only as needed to operate the Service, including with:

• Infrastructure and hosting providers that store and run the application.
• Payment processors (such as Stripe) for subscription billing.
• Email and notification providers that deliver account and alert messages.
• Integration partners you choose to connect (for example, Google for Search Console data).
• Monitoring and crawl workers that fetch URLs you configure, subject to your settings and robots rules.
• Professional advisers or authorities where required by law.

We require processors to protect personal data under written terms consistent with UK GDPR. We do not sell your personal data.

Some providers may process data outside the UK. Where we transfer personal data internationally, we use appropriate safeguards such as UK adequacy regulations, UK International Data Transfer Agreements, or equivalent contractual protections.

We retain personal data only for as long as necessary for the purposes described in this policy, including to provide the Service, meet legal obligations, resolve disputes, and enforce agreements.

When you close your account, we delete or anonymise personal data within a reasonable period unless we must retain it for legal, security, or billing reasons.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No online service can guarantee absolute security; please use a strong password and enable two-factor authentication where available.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Request erasure in certain circumstances.
• Restrict or object to processing in certain circumstances.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

To exercise your rights, contact us at hello@techdash.com. We may need to verify your identity before responding.

ICO website: ico.org.uk

The Service may use automated checks to detect SEO, availability, or configuration issues on URLs you monitor. These outputs inform alerts and dashboards; we do not make solely automated decisions with legal or similarly significant effects on individuals without appropriate safeguards.

The Service is not directed at children under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date. Where changes are material, we may also notify you by email or in the application.

Questions about this policy or our use of personal data: hello@techdash.com