Support
This knowledge base is for customers using the TechDash desktop app on Mac or Windows. Start with setup, browse by product area, or use the troubleshooting articles when something does not work as expected.
Getting Started & Desktop App
Install TechDash, activate it, learn the main navigation, and keep local monitoring running as intended.
12 articles
License, Account & Updates
Activate or move a one-computer license, understand updates and support entitlement, and install releases owned by the license.
12 articles
Websites & Portfolio
Add and organize websites, control monitoring at website or portfolio level, and manage locally stored brand assets.
13 articles
Monitored Pages & Scheduling
Choose important URLs, add them individually or in bulk, control checks and notifications, and understand when page work runs.
12 articles
Website Checks & SEO Signals
Understand the shipped page and cross-page checks, their evidence, and the difference between incidents and planned checks.
12 articles
Site Resources, SSL, Domain & DNS
Understand website-level files, analytics coverage, certificates, registration, and hostname resolution.
12 articles
Incidents & Issue Management
Interpret severity and evidence, investigate affected URLs, verify fixes, resolve or ignore findings, and understand recovery.
12 articles
Notifications & Integrations
Configure desktop and webhook channels, recovery alerts, tests, page controls, and ignored-check rules.
12 articles
Google Search Console
Connect a verified property, import top pages, understand daily rolling Search Analytics and daily URL Inspection, and troubleshoot quotas or delayed data.
12 articles
Health Report, Queue & Performance
Interpret Health Score and trends, inspect scheduler queues and website pressure, and tune local crawl load.
12 articles
Custom Checks & Advanced Crawling
Create site-specific rules, choose scope and matching targets, manage severity, and configure authenticated, Shopify-signed, or alternate-user-agent crawling.
13 articles
Privacy, Data & Troubleshooting
Understand local storage and outbound traffic, manage crash reporting, and diagnose startup, connectivity, scheduling, and computer-load problems.
12 articles
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